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Parts and Accessories
Description Part Number
Dacor Cooktop Cleaning Cream A300
Cast aluminum griddle, designed to fit perfectly over the bridge element on model METB365-1 AMG11
Dacor Signature Gourmet Cookware Collection
To order parts and accessories, contact your Dacor dealer or visit www.everythingdacor.com.
Problem Solution Guide
Before you call for service, please review the potential problems, possible causes and remedies shown in the table.
Problem Possible Cause Remedy
Nothing works. Cooktop is not connected to electrical
power.
Have cooktop connected to a
properly sized electrical power
supply by a licensed electrician.
Power supply is off. Check to make sure the power is
turned on at the circuit breaker or
fuse box. Check for tripped circuit
breaker or blown fuse.
Cooktop controls are locked. See Cooktop Operation section.
Power failure. Call power company.
Cooktop heating elements go off and on even
on high setting.
The heating element temperature limiters
automatically turn the elements off and on
to regulate the cooktop temperature.
Normal operation.
Glass ceramic surface is see-through or red in
color.
Under direct or bright lighting, you may
sometimes be able to see through the glass
and into the chassis due to its transparent
quality. You may also notice a red tint under
these conditions.
Normal properties of black ceramic
glass panel on the cooktop.
Before You Call for Service
Care and Cleaning
Cleaning the Cooktop Surface
WARNING
Before cleaning the cooktop make sure that all cooktop •
elements are off and cool enough to safely touch.
Lock the cooktop controls during cleaning to avoid personal •
injury. See the Cooktop Operation section.
To avoid dangerous fumes and damage to the cooktop, •
use only the cleaners specified. Use them only as
instructed.
To prevent damage to the glass finish do not use abrasive •
cleaners or scrubbers. They may cause permanent
damage.
Do not remove heavy spills with a sharp object like a knife •
or metal spatula. Sharp objects may scratch the surfaces.
Always clean the cooktop cautiously. If using a damp •
sponge or cloth, wait until the cooktop has cooled
sufficiently to prevent steam burns.
Proper cleaning is necessary for best cooktop performance •
and appearance and to ensure safe operation. Clean the
surface using the following procedures after each use.
To clean the cooktop, apply about a ¼ teaspoon of •
non-abrasive cleaner, such as the supplied Dacor Cooktop
Cleaning Creme*, to the ceramic glass surface with a lightly
dampened clean cloth. Use a second clean cloth to remove
any remaining cleaner residue. Wipe the cooktop surface with
a dry cloth to completely eliminate any remaining moisture.
* See the Parts and Accessories section below for reorder
information.
To remove heavy or burned-on spills, first allow the cooktop •
to cool. Using a razor blade scraper held at a 30° angle to the
cooktop surface, gently scrape off any burned-on substances.
Remove any remaining residue by applying the Dacor
Cooktop Cleaning Creme. Be careful not to scratch or gouge
the surface.
Wiping the cooktop with a sponge or dish cloth may leave a •
film that will discolor during the next heating cycle. Remove
any resulting discoloration using the recommended cleaner
when the cooktop is cool.