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15
Warranty and Service
Product Maintenance
Do not perform any maintenance other than that instructed in
the Care and Cleaning section of this manual. A qualified service
technician should perform all other service.
Getting Help
Before you obtain service, please review the Before You Call for
Service section of this manual. If you have performed the checks
in the Troubleshooting section and the problem has not yet been
remedied, please visit our web site or contact the Dacor Customer
Service Team for a listing of Dacor authorized service agents.
Before requesting service, become familiar with the warranty
terms and conditions on this page.
Contact us through our web site at:
www.Dacor.com
Dacor Customer Service:
Tel: (800) 793-0093
Fax: (626) 403-3130
Business Hours: 6:00 a.m. - 5:00 p.m. Pacific Time
You may also write us at:
Dacor Customer Service
1440 Bridge Gate Drive
Diamond Bar, CA 91765
At Dacor, we believe that our quality of service equals that of our
product. Should your experience with our service network or prod-
uct be different, please contact our customer service team and
share your encounter with us. We will do our utmost to resolve the
situation for you and deliver on our Dacor promise. If you need
anything clarified, just let us know.
What is Covered
CERTIFICATE OF WARRANTIES DACOR REFRIGERATORS
WITHIN THE FIFTY STATES OF THE U.S.A., THE DISTRICT OF
COLUMBIA AND CANADA*:
FULL ONE YEAR WARRANTY
One (1) year - From the date of original retail purchase, any part
that fails in normal home use will be repaired or replaced free of
charge. Ice Maker - When purchased with the refrigerator and
installed by the dealer the ice maker will be considered part of the
refrigerator for warranty purposes.
LIMITED WARRANTY
AquaClean Water Filter:
30 days - From the original retail purchase date, any part of the
water filter cartridge which fails due to a defect in workmanship or
materials will be replaced free of charge.
NOTE: The full warranty and the limited warranties apply when
the refrigerator is located in the United States or Canada.
Refrigerators located elsewhere are covered by the limited
warranties only including parts that fail during the first year.
LIMITATIONS OF LIABILITY
The warrantor shall not be liable for any incidental or conse-
quential damages, including food loss. Some states do not allow
the exclusion or limitation of consequential damages, so the
above limitation or exclusion may not apply to you.
*Warranty is null and void if non-CSA approved product is trans-
ported from the U.S.
What is Not Covered
Conditions and damages resulting from any of the following:1.
Improper installation, delivery or maintenance
Any repair, modification, alteration or adjustment not autho-
rized by the manufacturer or an authorized servicer
Misuse, abuse, accidents or unreasonable use
Incorrect electric current, voltage or supply
Improper setting of any control
Warranties are void if the original serial numbers have been 2.
removed, altered or cannot be readily determined.
Light bulbs.3.
Products purchased for commercial or industrial use.4.
The cost of service or service call to:5.
Correct installation errors
Instruct the user on the proper use of the product.Transport
the appliance to the servicer
Consequential or incidental damages sustained by any person 6.
as a result of any breach of these warranties. Some states
do not allow the exclusion or limitation of consequential or
incidental damages, so the above exclusion may not apply.