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15
Troubleshooting
The doors will not close completely
Are food packages blocking the door open? Rearrange
containers so that they fit more tightly and take up less
space.
Is the ice bin out of position? Push the ice bin in all the
way. If the ice bin does not go in all the way, it may not be
put in straight. Pull it out and try again. See Ice Maker and
Storage Bin on page 8.
Are the pans, shelves, bins or baskets out of position?
Put the crisper cover and all pans, shelves, bins, and
baskets back into their correct positions. See Refrigerator
Storage and Freezer Storage in the Refrigerator Operation
section.
Does the refrigerator wobble or seem unstable? Level the
refrigerator. See Adjust Doors and Level Refrigerator in the
installation instructions.
The doors are difficult to open
Are the gaskets dirty or sticky? Clean gaskets according
to the directions in Care and Cleaning.
The lights do not work
Is a light bulb loose in the socket or burned out? See
Changing the Light Bulbs on page 12.
Has the door been open more than 10 minutes? When
the door is held open for more than 10 minutes, the Door
Open indicator light will flash and the interior lights will
shut off. See Door Open on page 7.
Is the refrigerator in Holiday mode? See Holiday Mode on
page 7.
Off-taste, odor or gray color in the ice
Are the plumbing connections new, causing discolored or
off-flavored ice? Discard the first few batches of ice.
Have the ice cubes been stored too long? Throw old ice
away and make a new supply.
Does the freezer and ice bin need to be cleaned? See the
Care and Cleaning section.
Has food in the freezer or refrigerator been wrapped
properly? Use airtight, moisture-proof packaging to avoid
odor transfer from stored food.
Does the water contain minerals (such as sulfur)? You
may need to install a filter to remove the minerals.
Is there a water filter installed on the refrigerator? Gray or
dark discoloration in ice indicates that the water filtration
system needs additional flushing. Throw old ice away and
make a new supply. Discard the first few batches of ice.
The ice maker is not producing ice or not
enough ice
Has the ice maker just been installed? The ice bin holds
about 7 lbs (3.2 kg) of ice. The ice bin can take three to
four days to fill completely, if the ice is not being used.
Is the freezer temperature cold enough to produce ice?
Wait 24 hours after ice maker hookup for ice production.
See Setting the Controls on page 6.
Is the ice maker ON/OFF control in the OFF (down)
position? Slide the ice maker ON/OFF control to the ON
(up) position. See Ice Maker and Storage Bin on page 8.
Is the water line shutoff valve to the refrigerator turned
on? Turn on the water valve. See Connect Water Supply in
the installation instructions.
Does the ice maker mold have water in it or has no ice
been produced? Make sure your refrigerator has been
connected to a water supply and the supply shutoff valve
is turned on. See Connect Water Supply in the installation
instructions.
Is an ice cube jammed in the ice maker ejector arm?
Remove the ice from the ejector arm with a plastic utensil.
See Ice Maker and Storage Bin on page 8.
Has a large amount of ice just been removed? Allow three
to four days for an empty ice bin to completely fill, if the
ice is not being used.
Are the controls set correctly? See Setting the Controls.
on page 6.
Is there a water filter installed on the refrigerator? The
filter may be clogged or installed incorrectly. Check the
filter installation instructions to ensure that the filter
was installed correctly and is not clogged. If installation
or clogging is not a problem, call a qualified service
technician.
NOTE: If not due to any of the above, there may be a
problem with the water line. Call for service.