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Troubleshooting Guide
• Before calling for service, check the followings.
Foods freeze in the fresh food compartment
• Has the temperature been on “MAX” continuously?
• Is the temperature near refrigerator less than 5°C?
• Was moist foods such as vegetables placed just in
front of the cold air duct?
Refrigerator never get cold.
Is there no power failure?
Is the mains play firmly secure.
Refrigerator does not get cold enough.
• Has the temperature been on “MIN” continuously? Set
the temperature to “NORMAL”.
• Has too hot food put in? Check food storage state.
• Is the inside filled with too much food?
• Is either door open or did you open and shut the doors
too often?
• Is there a gas range or a stove near the refrigerator?
Is it in direct sun-light? Check the installation place.
Refrigerator is noisy.
• Is the floor firm and level or the refrigerator levelled
well ?
• Is the back of refrigerator touching the wall ?
Moisture collects inside.
• Check if either door is open.
• Did you leave the doors open too long or is moist food
put with its lid off ? Moisture disappears naturally if
doors are closed, but it’s better to wipe it off with dry
cloth.
Water is flowing out when moving the refrigerator.
• Have you dried and emptied the evaporator dish?
Something smells.
• Air ducts blocked with foods ?
• Is strong odoring food stored unwrapped ? Check the
food storage state.
The vegetable cases are closed, so deodorazing is
almost impossible.
Refrigerator Is Not Wrong or Out of
Order In These Cases...
Moisture is forming on cabinet surface !
• Moisture can be formed during the rainy season or
through continuous hot and humid days. Wipe out the
surface with dry cloth.
It sounds water-flowing in the refrigerator.
• The sound can be heard when the compressor stops.
When refrigerant to cools down, the system can make
such a sound.
Doors do not open easily.
• Such case happens when you open the door right
after closing it. Do not try to force the doors to open;
wait about 30 seconds or so.
Front feels warm.
• Front part of cabinet may feel warm because of the
hot-pipe to prevent the forming of moisture.
Cracking sound comes out of the inside.
• When the parts inside shrink and expand due to
temperature change, such sound can be heard.
Freezer compartment door is opened and shut
slightly.
• When you shut the fresh food compartment door
quickly, the freezer compartment door is opened and
shut slightly of itself. That’s because of the condensed
air in the fresh food compartment run to the freezer
compartment by closing the door.
Frost forms inside the fresh food compartment
• When the surroundings are hot and humid, if you open
and shut the doors frequently. When you store watery
food unwrapped, frost may also form. It is all because
of the moisture in the air being trapped inside.