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Before calling a service technician to assist with a problem,
PLEASE CHECK
Remember that you may be charged for a service
call even during the warranty period if the fault is due to or caused by any of the above.
Problem check
UNDER NO CIRCUMSTANCES SHOULD THE FLOOR OF THE OVEN ( OR THE BOTTOM
OVEN ELEMENT ) BE COVERED WITH ALUMINIUM FOIL.
Doing so would reflect the heat from the bake element downwards. Heat to the oven
would be restricted and overheating of the space below the foil would result in damage to
the oven enamel and surrounding cupboards
Since the following are not factory faults, they are the owner’s responsibility.
• Damage to exterior finish.
• Breakage of glass and other components.
• Replacement of the light bulb.
• Damage through improper installation or use of the appliance.
• Damage caused by moving the appliance.
• Rusted or corroded solid plates.
Owner’s responsibility
THE MAINS DISTRI-
BUTION BOARD
THE WALL
SWITCH
Service
• If you have followed the instructions and still have a problem, consult your tele-
phone directory for the nearest Regional Defy Service Centre.
• They will be able to advise you on any aspect of the product or send a qualified tech-
nician to repair it.
• Regional Service Centres are located in Bloemfontein, Cape Town, Durban,
East London, Johannesburg, Polokwane, Port Elizabeth and Pretoria.
• Other areas are serviced by over 200 authorised Service Agents.
• Further details may be obtained from our Web Site: www.defy.co.za