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Problem check
Do not attempt any repairs yourself.
Before calling a service technician to assist with a problem, please check:
• The mains distribution board for tripped circuit breakers.
• The wall switch is on.
Remember that you may be charged for a service call even during the warranty
period if the fault is due to or caused by any of the above.
Owner’s responsibility
Since the following are not factory faults, they are the owner’s responsibility.
• Damage to exterior finish.
• Breakage of glass and other components.
• Replacement of the light bulb.
• Damage through improper installation or use of the appliance.
• Damage caused by moving the appliance.
Service Centres
IF YOU HAVE FOLLOWED THE INSTRUCTIONS AND STILL HAVE A PROBLEM, CONTACT THE NEAREST
DEFY SERVICE CENTRE. THEY WILL BE ABLE TO ADVISE YOU ON ANY ASPECT OF THE PRODUCT OR
SEND A QUALIFIED TECHNICIAN TO REPAIR IT.
OTHER AREAS ARE SERVICED BY OVER 200 AUTHORISED SERVICE AGENTS.
PLEASE CONSULT THE NEAREST REGIONAL DEFY SERVICE CENTRE FOR DETAILS
EAST LONDON
16 Bowls Rd. Arcadia,
East London 5201.
Tel. 043 743 7100
EastLondon.Service@defy.co.za
POLOKWANE
87 Nelson Mandela Drive.
Superbia 0699.
Tel. 0152 92 1166 / 7 / 8 / 9.
Polokwane.Service@defy.co.za
PORT ELIZABETH
112 Patterson Road,
North End, Port Elizabeth 6001.
Tel. 041 401 6400
PortElizabeth.Service@defy.co.za
JOHANNESBURG
Commercial Head Office,
Administration, Distribution,
National Groups, Tel. Sales,
Contracts and Credit.
Cnr. Mimetes & Kruger Sts.
Denver ext.12
Johannesburg. 2094.
Tel. 011 621 0200 or 011 621
0300
Gauteng.Service@defy.co.za
PRETORIA.
Block A1 Old Mutual Industrial
Park.
Cnr. D.F.Malan Drive & Moot Str.
Hermanstad. 0082.
Tel. 012 377 8300
Pretoria.Service@defy.co.za
BLOEMFONTEIN
160 Long Street, Hilton,
Bloemfontein 9301.
Tel. 051 400 3900
Bloemfontein.Service@defy.co.za
CAPE TOWN
5A Marconi Rd.
Montague Gardens, 7441.
Tel. 021-526 3000
CapeTown.Service@defy.co.za
DURBAN
35 Intersite Avenue,
Umgeni Business Park, Durban
4051.
Tel. 031 268 3300
Durban.Service@defy.co.za
WARNING: Under no circumstances should the bake element be
covered with aluminium foil. Nor should a pan or tray be positioned
directly above the bake element.
Doing so would reflect the heat from the bake element downwards. Heat
to the oven would be restricted and overheating of the space below the
element would result in damage to the oven enamel.