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Problem Possible causes Solution
The coee crema is dark (the coee ows
slowly from the spout)
The ground coee is too tightly pressed Decrease the amount of ground coee
Too much ground coee Reduce the quantity of ground coee
The espresso boiler outlet is blocked Clean as indicated in “Cleaning the lter”
The lter is blocked Only use coee ground specically for
espresso coee machines and it must not
be damp. Clean lter
The coee is too nely ground Change the quality of the ground coee
powder
The ground coee is too ne or is damp Only use coee ground specically for
espresso coee machines and it must not
be damp
Incorrect type of ground coee Change the quality of the ground coee
powder
The milk does not froth when making a
cappuccino
Milk not cold enough Always use milk at refrigerator
temperature
Cappuccino nozzle is dirty Carefully clean the holes in the
cappuccino nozzle
Troubleshooting