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ONE YEAR LIMITED WARRANTY
Products to which this limited warranty applies
This limited warranty applies to your newly purchased Dimplex electric stove and to newly
purchased Dimplex fireplace surrounds (mantels) and trims. This limited warranty applies
only to purchases made in any province of Canada except for Yukon Territory, Nunavut, or
Northwest Territories or in any of the 50 States of the USA (and the District of Columbia)
except for Hawaii and Alaska. This limited warranty applies to the original purchaser of the
product only and is not transferable.
Products excluded from this limited warranty
Light bulbs are not covered by this limited warranty and are the sole responsibility of the
owner/purchaser. Products purchased in Yukon Territory, Nunavut, Northwest Territories,
Hawaii, or Alaska are not covered by this limited warranty. Products purchased in these
States, provinces, or territories are sold AS IS without warranty or condition of any kind
(including, without limitation, any implied warranties or conditions of merchantability or fitness
for a particular purpose) and the entire risk of as to the quality and performance of the
products is with the purchaser, and in the event of a defect the purchaser assumes the entire
cost of all necessary servicing or repair.
What this limited warranty covers and for how long
Products covered by this limited warranty have been tested and inspected prior to shipment
and, subject to the provisions of this warranty, Dimplex warrants such products to be free from
defects in material and workmanship for a period of 12 months from the date of the first
purchase of such product.
The limited 12 month warranty period also applies to any implied warranties that may exist
under applicable law. Some jurisdictions do not allow limitations on how long an implied
warranty lasts, so the above limitation may not apply to the purchaser.
What this limited warranty does not cover
This limited warranty does not apply to products that have been repaired (except by Dimplex or
its authorized service representatives) or otherwise altered. This limited warranty does further
not apply to defects resulting from misuse, abuse, accident, neglect, incorrect installation,
improper maintenance or handling, or operation with an incorrect power source.
What you must do to get service under this limited warranty
Defects must be brought to the attention of Dimplex Technical Service by contacting Dimplex
at 1-888-DIMPLEX (1-888-346-7539), or 1367 Industrial Road, Cambridge Ontario, Canada
N1R 7G8. Please have proof of purchase, catalogue/model and serial numbers available
when calling. Limited warranty service requires a proof of purchase of the product.
What Dimplex will do in the event of a defect
In the event a product or part covered by this limited warranty is proven to be defective in
material or workmanship during the 12 month limited warranty period you have the following
rights:
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