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Troubleshooting
Issue Possible cause Solution
There is a power
failure.
Ensure the cooler is plugged
in and the power outlet has
power.
The cooler is not
plugged in.
Plug the unit in to a power
outlet that has sufficient
amperage.
The wine cooler
does not turn on.
A house fuse has
blown or the circuit
breaker is tripped.
Replace the broken fuse in
your fuse box or reset the
breaker.
The cooler is
placed too close to
a heat source.
Keep the cooler away from
sunshine or other heat
sources.
The cooler does
not have sufficient
ventilation.
Make sure the wine cooler
has several inches of
ventilation on the sides and
back.
The wine cooler will
not reach the
desired
temperature
The door is opened
too frequently or for
a long period of
time.
Close the door tightly and do
not open the door too
frequently or for a long
period of time.
I set the unit to
64°F, but it does
not go to that
temperature.
This is normal
operation.
The unit will operate from
50°F to 56°F.
I set the unit to
48°F, and the unit
runs all the time.
This is normal
operation.
Set the temperature higher
than 48°F. The unit will
operate from 50°F to 56°F.
The environment is
humid.
The ambient
temperature is too
low.
Frost is forming in
the wine cooler
The door is being
opened too
frequently.
Though the unit uses an
“auto-defrost” system, under
certain conditions, manual
defrosting may be required.
If frost builds up, you can try
running the cooler on a
warmer temperature setting,
minimizing the number of
times you open the door, or
unplugging the unit to allow
the frost to melt.