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If after the above checks there is still a fault, please contact your local Service Force Centre.
In-guarantee customer should ensure that the above checks have been made as the engineer will make a
charge if the fault is not a mechanical or electrical breakdown.
Please note that proof of purchase is required for any in-guarantee calls.
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Before contacting your local Service Force Centre, please check the following points.
Symptom
No power to the
appliance.
The light does not come
on.
The temperature in the
appliance is too high.
The compressor runs
continuously and/or
excessive frost and ice
has built up.
The appliance is noisy
Water under the salad
bin.
Possible Cause
No power at the socket.
There is a power cut.
The fuse has blown.
Thermostat control is set at 0.
The bulb is not fitted correctly.
The bulb has blown.
The appliance is located in an unsuitable position.
The thermostat control is set too low.
The thermostat control is set too high.
The door is not closed correctly.
The door is opened unnecessarily often.
The appliance is not level.
The drain hole is blocked.
Solution
Check there is power at the socket.
Check there is not a power cut by checking the
household lights.
Check the fuse has not blown.
Check the thermostat setting.
Check the bulb and replace if necessary.
Check the ambient temperature is within the
appliances limits of 10-32 °C.
Check that the thermostat control is turned to the
correct setting relative to the ambient conditions.
Turn the thermostat control to a warmer setting
(lower number).
Check that the door is closed and that the gasket
is clean and intact.
Only open the door for as long as is necessary.
Check that the appliance is stable on all four feet.
Refer to the Normal operating sounds.
Check the drain hole. See Maintenance and
Cleaning.