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Problem Possible cause Solution
The appliance does not
operate. The lamp does
not operate.
The appliance is switched off. Switch on the appliance.
The mains plug is not connec-
ted to the mains socket cor-
rectly.
Connect the mains plug to the
mains socket correctly.
The appliance has no power.
There is no voltage in the mains
socket.
Connect a different electrical
appliance to the mains socket.
Contact a qualified electrician.
The lamp does not work.
The lamp is in stand-by. Close and open the door.
The lamp is defective. Refer to "Replacing the lamp".
The Pilot light flashes.
The appliance is not working
properly.
Contact a qualified electrician.
The buzzer sounds. The
Alarm light flashing.
The temperature in the freezer
is too high.
Refer to "High Temperature
Alarm".
The compressor operates
continually.
The temperature is not set cor-
rectly.
Set a higher temperature.
The door is not closed correctly. Refer to "Closing the door".
The door has been opened too
frequently.
Do not keep the door open lon-
ger than necessary.
The product temperature is too
high.
Let the product temperature de-
crease to room temperature be-
fore storage.
The room temperature is too
high.
Decrease the room temperature.
The compressor does not
start immediately after
pressing the FROSTMAT-
IC or COOLMATIC but-
ton, or after changing
the temperature.
This is normal, no error has oc-
curred.
The compressor starts after a pe-
riod of time.
Water flows on the rear
plate of the refrigerator.
During the automatic defrost-
ing process, frost defrosts on
the rear plate.
This is correct.
Water flows into the re-
frigerator.
The water outlet is clogged. Clean the water outlet.
Products prevent that water
flows into the water collector.
Make sure that products do not
touch the rear plate.
What to do if…
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