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Solutions To Common Problems
TROUBLESHOOTING
GUIDE
PROBLEM
Refrigerator does not run.
*
Refrigerator is plugged into a
circuit that has a ground fault
interrupt.
*
Use another circuit. If you are unsure about the
outlet, have it checked by a certified technician.
*
Temperature control is in the
"OFF" position.
*
See "
SETTING THE TEMPERATURE CONTROL
"
section.
*
Refrigerator may not be plugged
in, or plug may be loose.
*
Ensure plug is tightly pushed into outlet.
*
House fuse blown or tripped
circuit breaker.
*
Check/replace fuse with a 15 amp time delay fuse.
Reset circuit breaker.
*
Power outage.
*
Check house lights. Call local Electric Company.
Refrigerator runs too
much or too long.
*
Room or outside weather is hot.
*
It's normal for the refrigerator to work harder under
these conditions.
*
Refrigerator has recently been
disconnected for a period of time.
*
It takes 24 hours for the refrigerator to cool down
completely.
*
Large amount of warm or hot
food have been stored recently.
*
Warm food will cause refrigerator to run more until
the desired temperature is reached.
*
Door is opened too frequently or
kept open too long.
*
Warm air entering the refrigerator causes it to run
more. Open the door less often.
*
Refrigerator door may be slightly
open.
*
See "
DOOR PROBLEMS
".
*
Temperature control is set too
low.
*
Turn control knob to a warmer setting. Allow
several hours for the temperature to stabilize.
*
Refrigerator gaskets are dirty,
worn, cracked or poorly fitted.
*
Clean or change gasket. Leaks in the door seal
will cause refrigerator to run longer in order to
maintain desired temperature.
Interior refrigerator
temperature is too cold.
*
Temperature control is set too
low.
*
Turn control knob to a warmer setting. Allow
several hours for the temperature to stabilize.
Interior refrigerator
temperature is too warm.
*
Temperature control is set too
warm.
*
Turn control knob to a colder setting. Allow several
hours for the temperature to stabilize.
*
Door is opened too frequently or
kept open too long.
*
Warm air entering the refrigerator causes it to run
more. Open the door less often.
*
Refrigerator door may be slightly
open.
*
See "
DOOR PROBLEMS
".
*
Large amount of warm or hot
food have been stored recently.
*
Wait until the refrigerator has had a chance to
reach its selected temperature.
*
Refrigerator has recently been
disconnected for a period of time.
*
Refrigerator requires 24 hours to cool down
completely.
Refrigerator external
surface temperature is
warm.
*
The external refrigerator walls
can be as much as 30ºF warmer
than room temperature.
*
This is normal while the compressor works to
transfer heat from inside the refrigerator cabinet.
Louder sound levels
whenever refrigerator is
on.
*
Modern refrigerators have
increased storage capacity and
more stable temperatures. They
require heavy duty compressors.
*
This is normal. When the surrounding noise level
is low, you might hear the compressor running
while it cools the interior.
Louder sound levels
when compressor comes
on.
*
Refrigerator operates at higher
pressures during the start of the
ON cycle.
*
This is normal. Sound will level off or disappear as
refrigerator continues to run.
Popping or cracking
sound when compressor
comes on.
*
Metal parts undergo expansion
and contraction, as in hot water
pipes.
*
This is normal. Sound will level off or disappear as
refrigerator continues to run.
SOUND AND NOISE
CAUSE CORRECTION
Before calling for service, review this list. It may save you time and expense. This list
includes common occurrences that are not the result of defective workmanship or
materials in this refrigerator.
REFRIGERATOR OPERATION