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What to do if …
Problem Possible cause Remedy
The appliance cannot be
switched on or is not oper-
ating
More than 10 seconds have
passed since the appliance
was switched on
Switch the appliance on
again.
The lock is switched on l Switch off the lock (See
the section “Locking/un-
locking the control panel”)
The child safety device is
switched on
l
Deactivate child safety de-
vice (See the section “Child
safety device”)
Several sensor fields were
touched at the same time
Only touch one sensor field
Safety cut-out has been
triggered
Remove any objects (pan,
cloths, etc.) that are lying
on the control panel.
Switch the appliance on
again
STOP+GO is activated u Switching off STOP+GO
The residual heat indicator
is not displaying anything
The cooking zone was only
on for a short time and is
therefore not hot
If the cooking zone is sup-
posed to be hot, call your
local Service Force Centre.
The automatic warm up
function is not switching
itself on
There is still residual heat
on the cooking zone
h
Let the cooking zone cool
down
The highest heat setting is
set
Ç
The highest heat setting
has the same power as the
automatic warm up func-
tion
Sensor fields are getting
hot
Cookware too big or placed
too near the controls
Place cookware in the mid-
dle on one of the four
cooking zoznes. Place large
cookware on the back
cooking zones in prefer-
ence.
Repeated acoustic signal
(6x), appliance switches off
One or more sensor fields
have been covered for
longer than 10 seconds
Uncover sensor field
Acoustic signal sounds
when appliance is switched
off
The control panel is wholly
or partly covered by ob-
jects.
Remove objects.