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Guarantee/Customer Service60
Guarantee/Customer Service
Standard guarantee conditions
We, AEG-Electrolux, undertake that if within 12 months of the date of the pur-
chase this AEG-Electrolux appliance or any part thereof is proved to be defective
by reason only of faulty workmanship or materials, we will, at our option repair
or replace the same FREE OF CHARGE for labour, materials or carriage on condi-
tion that:
• The appliance has been correctly installed and used only on the electricity
supply stated on the rating plate.
• The appliance has been used for normal domestic purposes only, and in ac-
cordance with the manufacturer’s instructions.
• The appliance has not been serviced, maintained, repaired, taken apart or tam-
pered with by any person not authorised by us.
• Electrolux Service Force Centre must undertake all service work under this
guarantee
• Any appliance or defective part replaced shall become the Company’s proper-
ty.
• This guarantee is in addition to your statutory and other legal rights.
Exclusions
• Damage or calls resulting from transportation, improper use or neglect, the
replacement of any light bulbs or removable parts of glass or plastic.
• Costs incurred for calls to put right an appliance which is improperly installed
or calls to appliances outside the United Kingdom.
• Appliances found to be in use within a commercial environment, plus those
which are subject to rental agreements.
• Products of Electrolux manufacturer that are not marketed by Electrolux