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Instructions for the user
22
10. Service and Spare Parts
If you wish to purchase spare parts or require an engineer, contact your local AEG Service Force
Centre by telephoning:
08705 929 929
Your telephone call will be automatically routed to the Service Force Centre covering your post
code area.
For the address of your local Service Force Centre and further information about Service Force,
please visit the website at
www.serviceforce.co.uk
When you contact the Service Centre they will need the following
information:
1.
Your name & address, including post code.
2.
Your telephone number.
3.
Clear and concise details of the fault.
4.
The model and serial number of the appliance (found on the
rating plate).
5.
The purchase date.
Please note that a valid purchase receipt or guarantee
documentation is required for in-guarantee service calls.
10.1 Customer Care
For general enquiries concerning your AEG appliance or for further information on AEG products
please contact our Customer Care Department by letter or telephone at the address below or visit
our website at
www.aeg.co.uk
.
Customer Care Department
AEG Domestic Appliances
55-77 High Street
Slough
Berkshire, SL1 1DZ
Tel. 08705 350350 (*)
(*) Calls may be recorded for training purposes.