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Technical assistance service (not for UK)
You are welcome to telephone our technical assistance service (see
list of technical assistance centres) whenever you need information or
in the unlikely event of a fault.
For service in Australia call 1300 650 020.
When calling, please be ready to specify:
1. The model code number
2. The serial number (E-Nr.)
3. The manufacturing number (F-Nr.)
This information is shown on the registration plate inside the unit
behind the grease filter.
We reserve the right to change specifications and colours as a result of
our policy of continuing technological development.
Service and Spare Parts
In the event of your appliance requiring service, or if you wish to
purchase spare parts, contact your local Service Force Centre by
telephoning: 08705 929 929
Your call will be automatically routed to the Service Centre covering
your post code area. For the address of your local Service Force
Centre and further information about Service Force, please visit the
website at www.serviceforce.co.uk
Please ensure that you have read the section What to do if.... as the
engineer will make a charge if the fault is not a mechanical or electrical
breakdown even the appliance is under warranty. Please note that
proof of purchase is required for in-guarantee service calls.
Help us to help you
Please determine your type of enquiry before writing or telephoning.
When you contact us we need to know:
Your name Clear and concise details of the fault
Address and post code Name and model of the appliance*
Telephone number E number*
Serial number*
* This information can be found on the rating plate, which can be seen
when the grease filters are removed.