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57What to do if …
What to do if …
If you are unable to remedy the problem by following the above sugges-
tions, please contact your dealer or the Customer Care Department.
1 Warning! Repairs to the appliance are only to be carried out by qualified service
engineers. Considerable danger to the user may result from improper repairs.
3 If the appliance has been wrongly operated, the visit from the customer service
technician or dealer may not take place free of charge, even during the warranty
period.
3 Advice on cookers with metal fronts:
Because of the cold surface at the front of the cooker, opening the oven door
during (or just after) baking or roasting may cause the glass to steam up.
Problem Possible cause Remedy
The cooking zones are not
functioning
Consult the operating instructions for the built-in cooking sur-
face
The oven does not heat up The oven is not switched on Switch the oven on
The clock is not set Set the current time on the
clock
The required settings have not
been set
Check the settings
The house wiring fuse (in the
fuse box) has tripped
Check the fuse. If the fuses trip
a number of times, please call
an authorised electrician.
The oven lighting is not oper-
ating
The oven light bulb is faulty Replace the oven bulb
F11 appears in the clock dis-
play
The meat probe has short
circuited or the plug of the
meat probe is not firmly in po-
sition in the socket
Insert the plug of the meat
probe as far as it will go into
the socket on the side wall of
the oven