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Something not Working
Before: contacting your local Service Force Centre check the following point.
IMPORTANT: If you call out an engineer to a fault listed below, or to repair a fault caused by incorrect use or installation,
a charge will be made even if the appliance is under guarantee.
SYMPTOM
No power to the appliance (green light off)
The temperature in the freezer is too high (green light on)
The freezer lid will not open
Excessive frost and ice has built up
Noise
SOLUTION
Check there is power at the socket
Check there is not a power cut by checking the
household lights.
Check the mains fuse has not blown.
Check the thermostat control knob is turned to the
correct setting relevant to ambient conditions.
Check the ambient temperature is within the
appliance's operating limits of 10° to 32°C.
Has the lid just been opened? If so leave for a few
minutes to allow the air pressure to equalise.
Adjust the thermostat control knob to give correct
temperature control. See 'Temperature Control'.
Check that the lid is closed.
Large quantities of food have recently been placed in
the cabinet/and or the lid is frequently opened.
Check that air ventilation is not obstructed.
Ensure the lid has not been left open.
Check that nothing is preventing the lid from closing.
Is the lid gasket intact and clean?
Has advised periodic cleaning been carried out.
Refer to 'Normal Operating Sounds'
If after all above checks there is still a fault, call your local Service Force Centre.
In-guarantee customers should ensure that the above checks have been made, as the engineer will make a
charge if the fault is not a mechanical or electrical breakdown.
Please note that proof of purchase is required for any in-guarantee service calls.