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Problem Possible Remedy
comes on
No cookware is on the
cooking zone.
Put cookware on the
cooking zone.
Incorrect cookware. Use the correct cookware.
The diameter of the bot-
tom of the cookware is
too small for the cooking
zone.
Move cookware to a
smaller cooking zone.
and number comes on.
There is an error in the ap-
pliance.
Disconnect the appliance
from the electrical supply
for some time. Disconnect
the fuse from the electrical
system of the house. Con-
nect it again. If
comes
on again, speak to the
service centre.
comes on
There is an error in the ap-
pliance because a cook-
ware boils dry. The over-
heating protection for the
cooking zones and the
Automatic Switch Off op-
erate.
Deactivate the appliance.
Remove the hot cook-
ware. After approximately
30 seconds, activate the
cooking zone again. If the
cookware was the prob-
lem, the error message
goes out of the display,
but the residual heat indi-
cator can stay. Let the
cookware become suffi-
ciently cool and refer to
“Cookware for the induc-
tion cooking zone” to see
if your cookware is com-
patible with the appliance.
If you tried the above solutions and cannot
repair the problem, speak to your dealer or
the customer service. Give the data from
the rating plate, three digit letter code for
the glass ceramic (it is in the corner of the
glass surface) and an error message that
comes on.
Make sure, you operated the appliance
correctly. If not the servicing by a customer
service technician or dealer will not be free
of charge, also during the warranty period.
The instructions about the customer serv-
ice and conditions of guarantee are in the
guarantee booklet.
14
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