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GUARANTEE CONDITIONS
Standard guarantee conditions
We, Electrolux, undertake that if within 12 months of the date of the purchase this Electrolux appliance or any part
thereof is proved to be defective by reason only of faulty workmanship or materials, we will, at our option repair or
replace the same FREE OF CHARGE for labour, materials or carriage on condition that:
• The appliance has been correctly installed and used only on the electricity supply stated on the rating plate.
• The appliance has been used for normal domestic purposes only, and in accordance with the manufacturer’s
instructions.
• The appliance has not been serviced, maintained, repaired, taken apart or tampered with by any person not
authorised by us.
• All service work under this guarantee must be undertaken by a Service Force Centre.
• Any appliance or defective part replaced shall become the Company’s property.
• This guarantee is in addition to your statutory and other legal rights.
Home visits are made between 8.30am and 5.30pm Monday to Friday. Visits may be available outside these
hours in which case a premium will be charged.
Exclusions
This guarantee does not cover:
• Damage or calls resulting from transportation, improper use or neglect, the replacement of any light bulbs or
removable parts of glass or plastic.
• Costs incurred for calls to put right an appliance which is improperly installed or calls to appliances outside the
United Kingdom.
• Appliances found to be in use within a commercial environment, plus those which are subject to rental
agreements.
• Products of Electrolux manufacture which are not marketed by Electrolux.