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Before you call. .
Problem? Advice
The ignition won’t work.
(Gas and dual fuel models)
● Check there is a spark when the
ignition button is depressed. If
there is no spark, check the
electricity supply is switched on at
the socket.
● Check that the gas supply is
switched on.
● Try another appliance in the
socket, if that works replace the 3
amp fuse in the cooker plug.
There is condensation on
the doors.
Condensation is caused by hot,
moist air meeting a cooler surface
(i.e. the oven door). You cannot
always prevent it, but you can
minimise it when it happens by
doing the following:
● Pre-heat the oven at a high
temperature before putting food in
the oven, and cover the food you
are cooking wherever possible.
● Whenever you can, cook wet
foods at higher temperatures.
● Do not leave food in the oven to
cool down.
Automatic cooking will normally
produce condensation when the
oven is cooling down with food
inside.
There has been a power fail-
ure and the oven won’t
work.
(models with clocks and
automatic programmers)
● Switch off the electricity supply.
● When the power returns - re-set
the programmer/Clock to the
correct time of day.
This will allow you to use your
appliance.
Please carry out the following checks on your appliance
before calling for a service engineer.
It may be that the problem is a simple one which you can
solve without the expense of a service call. In guarantee
customers should make sure tat the checks have been
made as an engineer will make a charge if the fault is not
a mechanical or electrical breakdown.
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