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Something Not Working
If your appliance is not operating correctly, carry out the following checks before contacting your local Service
Force Centre.
Important: If you call out an engineer to a fault listed below, or to repair a fault caused by incorrect use or ins-
tallation a charge will be made, even if the appliance is under guarantee.
Symptom Cause Solution
Interior Light (refrigerator) Appliance is not plugged in Plug in the appliance
does not work The appliance is not switched on Switch on the appliance
There is no power to the appliance Check the main fuse box in the
house
The bulb is not fitted correctly or Refit the bulb or replace with a
has fused. new bulb
The appliance does not cool The doors have not been closed Close the doors
down sufficiently properly
A door has been opened frequently Avoid frequent opening of the
doors
The temperature control knob is Reset as required
not set correctly
Food has been introduced into the The appliance will cool down in
appliance due course.
Food is freezing in the fridge The temperature control knob Reset as required
is incorrectly set
Food is too close to ventilation Reposition food, leaving a gap.
holes at the back
The motor works Temperature control knob is Change the setting
continuously incorrectly set
The doors are not properly closed Close the doors
Doors have been opened frequently Avoid frequent opening of the doors
Food has recently been introduced The appliance will cool down in
into the appliance due course.
The condenser is dirty Clean (read the Maintenance &
Cleaning section).
Water/condensation in the Wet vegetables have been put This may occur from time to time
vegetable drawer into the box
Condensation on the High humidity level in the room. It does not affect the performance
outside of the cabinet of the appliance. Increase the
room ventilation.
Doors do not close The appliance is not level Level the appliance correctly
The doors are incorrectly aligned Re-align the doors
Food is preventing the doors Re-position food
shutting
Noises The appliance may not be level Level the appliance
Something may be vibrating inside Check the contents and shelves
are properly positioned.
All product lights start Your product has a major fault Contact your local Service
flashing
and the
alarm sounds Force Centre