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guarantee/customer service electrolux 43
9. Defects that result from repairs or
measures carried out by people
who are not qualified or expert or
defects that result from the
addition of non-original
accessories or spare parts are not
covered by the guarantee.
10. Appliances that are easy to
transport may be delivered or sent
to the consumer services
department. Home repairs are
only anticipated for bulky
appliances or built-in appliances.
11. If the appliances are built-in, built-
under, fixed or suspended in such
a way that removing and replacing
them in the place where they are
fitted takes more than half an
hour, the costs that result
therefrom will be charged for.
Connected damage caused by
these removal and replacement
operations will be the
responsibility of the user.
12. If, during the guarantee period,
repairing the same defect
repeatedly is not conclusive, or if
the repair costs are considered
disproportionate, in agreement
with the consumer, the defective
appliance may be replaced with
another appliance of the same
value. In this event, we reserve
the right to ask for a financial
contribution calculated according
to the length of time it has been
used.
13. A repair under guarantee does not
mean that the normal guarantee
period will be extended nor that a
new guarantee period begins.
14. We give a twelve month
guarantee for repairs, limited to
the same defect.
15. Except in the event where liability
is legally imposed, this declaration
of guarantee terms excludes any
compensation for damage outside
the appliance for which the
consumer wishes to assert his
rights. In the event of legally
admitted liability, compensation
will not exceed the purchase price
paid for the appliance.
These guarantee terms are only valid
for appliances purchased and used in
Belgium.
For exported appliances, the user
must first make sure that they satisfy
the technical conditions (e.g.: voltage,
frequency, installation instructions,
type of gas, etc.) for the country
concerned and that they can
withstand the local climatic and
environmental conditions. For
appliances purchased abroad, the
user must first ensure that they meet
the qualifications required in Belgium.
Non-essential or requested
adjustments are not covered by the
guarantee and are not possible in all
cases.
Our consumer services department is
always at your disposal, even after
the guarantee period has expired.
117996 09/0en 25-07-2006 8:55 Pagina 43