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Service and Spare Parts
In the event of your appliance requiring service, or if you wish to purchase spare parts,
contact your local Service Force Centre by telephoning: 08705 929 929
Your call will be automatically routed to the Service Centre covering your post code
area. For the address of your local Service Force Centre and further information about
Service Force, please visit the website at www.serviceforce.co.uk
Please ensure that you have read the section What to do if.... as the engineer will make
a charge if the fault is not a mechanical or electrical breakdown even the appliance is
under warranty. Please note that proof of purchase is required for in-guarantee
service calls.
Help us to help you
Please determine your type of enquiry before writing or telephoning.
When you contact us we need to know:
Your name Clear and concise details of the fault
Address and post code Name and model of the appliance*
Telephone number E number*
Serial number*
* This information can be found on the rating plate, which can be seen when the grease
filters are removed.
If you require Customer Service in the Republic of Ireland please contact us at the
address below:
AEG
Electrolux Group (Ire) Ltd
Long Mile Road
Dublin 12
Republic of Ireland
Tel: + 353 (0) 1 4090751 Email: service.eid@electrolux.ie
CUSTOMER CARE DEPARTMENT
For general enquiries concerning your AEG appliance or for further information on AEG
products, please contact our Customer Care Department by letter or telephone at the
address below or visit our website at www.aeg.co.uk
Customer Services Department
Major Appliances
AEGElectrolux
Addington Way
Luton
Bedfordshire
LU4 9QQ
08705 350 350 (*)
* calls to this number may be recorded for training purposes.