Problem Possible cause Solution
Water flows on the
ground.
The melting water outlet does
not flow in the evaporative tray
above the compressor.
Attach the melting water outlet
to the evaporative tray.
There is too much frost
and ice.
Products are not wrapped prop-
erly.
Wrap the products better.
The door is not closed correctly. Refer to "Closing the door".
The Temperature regulator may
be set incorrectly.
Set a higher temperature.
The temperature in the
appliance is too high.
The door is not closed correctly. Refer to "Closing the door".
The product temperature is too
high.
Let the product temperature de-
crease to room temperature be-
fore storage.
Many products are stored at
the same time.
Store less products at the same
time.
The temperature in the
refrigeration is too high.
There is no cold air circulation
in the appliance.
Make sure that there is cold air
circulation in the appliance.
The temperature in the
freezer is too high.
Products are too near to each
other.
Store products so that there is
cold air circulation.
The appliance does not
operate.
The appliance is switched off. Switch on the appliance.
The mains plug is not connec-
ted to the mains socket correct-
ly.
Connect the mains plug to the
mains socket correctly.
The appliance has no power.
There is no voltage in the mains
socket.
Connect a different electrical ap-
pliance to the mains socket. Con-
tact a qualified electrician.
The lamp does not work.
The lamp is in stand-by. Close and open the door.
The lamp is defective. Refer to "Replacing the lamp".
As much as the advice does not lead to result, call the nearest brand-mark service.
Replacing the lamp
1. Disconnect the appliance.
2. Push the movable part to unhook the
lamp cover (1).
3. Remove the lamp cover (2).
4. Replace the lamp with one of the same
power and specifically designed for do-
mestic appliances only.
5. Install the lamp cover.
6. Connect the appliance.
7. Open the door. Make sure that the lamp comes on.
1
2
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What to do if…