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11
Freezing and Storing Frozen Food
You can use your freezer for freezing fresh food yourself.
Important!
• The temperature in the freezer compartment must be –18 °C or colder
before freezing food.
• Please observe the freezing capacity given on the rating plate. The free-
zing capacity is the maximum quantity of fresh food that can be frozen
within a period of 24 hours. If you wish to freeze food several days in a
row, please observe a maximum capacity of only 2/3 to 3/4 of that on the
rating plate. The quality of the food is best preserved when it is frozen
right through to the core as quickly as possible.
• Allow warm food to cool down before freezing. The warmth will cause
increased ice formation and increase the power consumption.
• Please note the maximum storage times specified by the manufacturer.
• Thawed foods which have not been processed further (cooked into meals)
may not under any circumstances be frozen a second time.
• Containers with flammable gases or liquids can leak at low temperatures.
There is a risk of an explosion! Do not store any containers with flamma-
ble materials such as, for example, spray cans, fire extinguisher refill car-
tridges etc in the refrigerator/freezer.
• Bottles and cans must not be placed in the freezer. They can burst when
the contents freeze, high carbonate content drinks can even explode!
Never store lemonade, juices, beer, wine, sparkling wine etc. in the freezer.
• All foods must be packed air tight prior to freezing, so that they do not
dry out or lose their flavour, and so that no flavour contamination of
other frozen goods occurs.
• Ice cream or ice cubes can cause 'frost/freezer' burns if consumed straight
from the freezer
Important! Do not touch frozen food with wet hands. Your hands could
stick to the food.
1. Place the packed food in the drawers. Place food to be frozen in the bot-
tom drawer. Unfrozen food must not touch items already frozen, otherwise
the frozen food could begin to defrost.
2 Place frozen foods in the drawers sorted by type, as far as possible.
18
Service and Spare Parts
In the event of your appliance requiring service, or if you wish to purchase spare parts, please
contact your local Service Force Centre by telephoning:
0870 5 929929
Your telephone call will be automatically routed to the Service Force Centre covering your post
code area. For address of your local Service Force Centre and further information about Service
Force, please visit the website at www
.serviceforce.co.uk.
Before calling out an engineer, please ensure you have read details under the heading “Some-
thing Not Working”. When you contact the Service Force Centre you will need to give following
details
:
1. Your name, address and post code
2. Your telephone number
3. Clear and concise details of the fault
4. The model and serial number of the apliance. (found on the rating plate).
5. The purchase date
Please note that a valid purchase receipt or guarantee documentation is required for
in-guarantee service calls.
For Customer Services in the Republic of Ireland please contact us at the address
below:
AEG
Electrolux Group (Irl) Ltd
Long Mile Road
Dublin 12 - Republic of Ireland
Tel: +353 (0) 1 4090751
Email: service.eid@electrolux.ie
Customer Care Department
For general enquiries concerning your AEG appliance or for futher information on AEG
products, please contact our Customer Care Department by letter or telephone at the
address below or visit our website at www.aeg.co.uk.
Customer Care Department
AEG Domestic Appliances
55-77 High Street,
Slough,
Berkshire
SL1 1DZ
Tel: 08705 350 350*
* calls to this number may be recorded for training purposes