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Something Not Working?
If the hob is not working correctly, please carry out the following checks before contacting your local Service Force
Centre.
SYMPTOM
The plate does not heat up.
The plate is not giving satisfactory results
SOLUTION
Check that the unit is plugged in and the electrical
supply is switched on
Check that the RCCB has not tripped (if fitted)
Check the mains fuse has not blown
Check the correct control knob has been turned.
Check the plate is clean and dry
Check the cooking pan is the correct size for the plate.
Check the cooking pan has a flat bottom
Check the setting is correct for the type of cooking.
If after all these checks, your hob still does not operate
correctly, contact your local Service Force Centre.
Please note that it will be necessary to provide proof of
purchase for any in-guarantee service calls.
In-guarantee customers should ensure that the
above checks have been made as the engineer will
make a charge if the fault is not a mechanical or
electrical breakdown.