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Problem Possible cause Solution
The appliance has no power. There
is no voltage in the mains socket.
Connect a different electrical appli-
ance to the mains socket.
Contact a qualified electrician.
The lamp does not work.
The lamp is in stand-by. Close and open the door.
The lamp is defective. Refer to "Replacing the lamp".
The compressor operates
continually.
The temperature is not set correctly. Set a higher temperature.
The door is not closed correctly. Refer to "Closing the door".
The door has been opened too fre-
quently.
Do not keep the door open longer than
necessary.
The product temperature is too high. Let the product temperature decrease
to room temperature before storage.
The room temperature is too high. Decrease the room temperature.
Water flows on the rear plate
of the refrigerator.
During the automatic defrosting
process, frost defrosts on the rear
plate.
This is correct.
Water flows into the refriger-
ator.
The water outlet is clogged. Clean the water outlet.
Products prevent that water flows in-
to the water collector.
Make sure that products do not touch
the rear plate.
Water flows on the ground.
The melting water outlet does not
flow in the evaporative tray above the
compressor.
Attach the melting water outlet to the
evaporative tray.
The temperature in the appli-
ance is too low.
The temperature regulator is not set
correctly.
Set a higher temperature.
The temperature in the appli-
ance is too high.
The temperature regulator is not set
correctly.
Set a lower temperature.
The door is not closed correctly. Refer to "Closing the door".
The product temperature is too high. Let the product temperature decrease
to room temperature before storage.
Many products are stored at the
same time.
Store less products at the same time.
The temperature in the refrig-
erator is too high.
There is no cold air circulation in the
appliance.
Make sure that there is cold air circu-
lation in the appliance.
The temperature in the freez-
er is too high.
Products are too near to each other. Store products so that there is cold air
circulation.
There is too much frost.
Food is not wrapped correctly. Wrap the food correctly.
The door is not closed correctly. Refer to "Closing the door".
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