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Black or gray marks on dishes
Are aluminum items rubbing dishes during washing?
Disposable aluminum items can break down in the
dishwasher and cause marking. Hand wash these items.
Remove aluminum markings by using a mild abrasive cleaner.
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Orange stains on plastic dishes or dishwasher interior
Are large amounts of tomato-based foods on dishes placed
in the dishwasher? Stains can gradually fade over time.
Regular use of heated drying will slow fading. Stains will not
affect dishwasher performance. Regular use of a rinse cycle
and an air-dry or energy-saving dry option will reduce the
likelihood of staining.
Dishes do not dry completely
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Dishes are not dry
Did you load your dishwasher to allow proper water
drainage? Do not overload. Refer to the “Dishwasher
Loading” section. Use a liquid rinse aid to speed drying.
Are the plastics wet? Plastics often need towel drying.
Is the rinse aid dispenser empty? Refer to the “Rinse Aid
Dispenser” section.
Did you use an air-dry or energy-saving dry option? Use a
heated drying option for dryer dishes.
Dishes are damaged during a cycle
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Chipping of dishes
Did you load the dishwasher properly? Load the dishes and
glasses so they are stable and do not strike together from
washing action. Minimize chipping by moving the rack in and
out slowly.
NOTE:
Antiques, feather-edged crystal, and similar types of
china and glassware might be too delicate for automatic
dishwashing. Wash by hand.
Noises
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Grinding, grating, crunching or buzzing sounds
A hard object has entered the wash module (on some
models). When the object is ground up, the sound should
stop.
ASSISTANCE OR SERVICE
Before calling for assistance or service, please check
“Troubleshooting.” It may save you the cost of a service call. If
you still need help, follow the instructions below.
When calling, please know the purchase date and the complete
model and serial number of your appliance. This information will
help us to better respond to your request.
If you need replacement parts
If you need to order replacement parts, we recommend that you
only use FSP
®
factory specified parts. These parts will fit right
and work right because they are made with the same precision
used to build every new ESTATE
®
appliance.
In the U.S.A., call the Customer Interaction Center at
1-800-253-1301
, or your nearest designated service center.
In Canada, call
1-800-807-6777
, or your nearest designated
service center.
In the U.S.A.
Call the Estate Customer Interaction Center
toll free:
1-800-253-1301.
Our consultants provide assistance with:
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Features and specifications on our full line of appliances.
■
Installation information.
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Use and maintenance procedures.
■
Accessory and repair parts sales.
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Specialized customer assistance (Spanish speaking, hearing
impaired, limited vision, etc.).
■
Referrals to local dealers, repair parts distributors, and
service companies. Whirlpool designated service technicians
are trained to fulfill the product warranty and provide after-
warranty service, anywhere in the United States.
To locate the Whirlpool designated service company in your
area, you can also look in your telephone directory Yellow
Pages.
For further assistance
If you need further assistance, you can write to us with any
questions or concerns at:
Estate Brand Home Appliances
Customer Interaction Center
553 Benson Road
Benton Harbor, MI 49022-2692
Please include a daytime phone number in your correspondence.
In Canada
Call our Whirlpool Canada Inc. Customer Interaction Center toll
free:
1-800-461-5681
Monday to Friday 8:00 a.m. - 6:00 p.m. (EST).
Saturday 8:30 a.m. - 4:30 p.m. (EST).
Our consultants provide assistance with:
■
Features and specifications on our full line of appliances.
■
Referrals to local dealers.
■
Warranty information.
For service in Canada
Call
1-800-807-6777.
Whirlpool Canada Inc. designated service
technicians are trained to fulfill the product warranty and provide
after-warranty service, anywhere in Canada.
For further assistance
If you need further assistance, you can write to us with any
questions or concerns at:
Whirlpool Canada Inc.
Customer Interaction Center
1901 Minnesota Court
Mississauga, Ontario L5N 3A7
Please include a daytime phone number in your correspondence.