Estate W10017560 Range User Manual


 
15
Oven temperature too high or too low
Does the oven temperature calibration need adjustment?
See Oven Temperature Control section.
Display shows messages
Is the display showing PF or a flashing time?
There has been a power failure. Clear the display. See
Display(s) section. On some models, reset the clock, if
needed. See Clock section.
Is the display showing a letter followed by a number?
Depending on your model, press OFF/CANCEL, OFF or
CANCEL/OFF to clear the display. See Display(s) section. If
it reappears, call for service. See Assistance or Service
section.
Self-Cleaning cycle will not operate
Is the oven door open?
Close the oven door all the way.
Has the function been entered?
See Self-Cleaning Cycle section.
On some models, has a delay start Self-Clean cycle
been set?
See Self-Cleaning Cycle section.
Has a delay start been set?
See Timed Cooking section.
Oven cooking results not what expected
Is the appliance level?
Level the appliance. See the Installation Instructions.
Is the proper temperature set?
Double-check the recipe in a reliable cookbook.
Is the proper oven temperature calibration set?
See Oven Temperature Control section.
Was the oven preheated?
See Baking and Roasting section.
Is the proper bakeware being used?
See Bakeware section.
Are the racks positioned properly?
See Positioning Racks and Bakeware section.
Is there proper air circulation around bakeware?
See Positioning Racks and Bakeware section.
Is the batter evenly distributed in the pan?
Make sure batter is level in the pan.
Is the proper length of time being used?
Adjust cooking time.
Has the oven door been opened while cooking?
Oven peeking releases oven heat and can result in longer
cooking times.
Are baked items too brown on the bottom?
Move rack to higher position in the oven.
Are pie crust edges browning early?
Use aluminum foil to cover the edge of the crust and/or
reduce baking temperature.
ASSISTANCE OR SERVICE
Before calling for assistance or service, please check
Troubleshooting. It may save you the cost of a service call. If
you still need help, follow the instructions below.
When calling, please know the purchase date and the complete
model and serial number of your appliance. This information will
help us to better respond to your request.
If you need replacement parts
If you need to order replacement parts, we recommend that you
use only FSP
®
replacement parts. FSP
®
replacement parts will fit
right and work right because they are made with the same
precision used to build every new ESTATE
®
appliance.
To locate FSP
®
replacement parts in your area, call our Customer
eXperience Center telephone number or your nearest designated
ESTATE
®
service center.
Call the Whirlpool Customer eXperience Center
toll free: 1-800-253-1301.
Our consultants provide assistance with:
Features and specifications on our full line of appliances.
Installation information.
Use and maintenance procedures.
Accessory and repair parts sales.
Specialized customer assistance (Spanish speaking, hearing
impaired, limited vision, etc.).
Referrals to local dealers, repair parts distributors, and
service companies. Whirlpool designated service technicians
are trained to fulfill the product warranty and provide after-
warranty service, anywhere in the United States.
To locate the Whirlpool designated service company in your
area, you can also look in your telephone directory Yellow
Pages.
For further assistance
If you need further assistance, you can write to Whirlpool
Corporation with any questions or concerns at:
Estate Brand Home Appliances
Customer eXperience Center
553 Benson Road
Benton Harbor, MI 49022-2692
Please include a daytime phone number in your correspondence.
Accessories U.S.A.
To order accessories, call the Whirlpool Customer eXperience
Center toll free at 1-800-442-9991 and follow the menu prompts.
Or visit our website at www.whirlpool.com and click on Buy
Accessories Online.
Stainless Steel Cleaner & Polish
(stainless steel models)
Order Part Number 31462
All-Purpose Appliance Cleaner
Order Part Number 31662
Gas Grate and Drip Pan Cleaner
Order Part Number 31617