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USING YOUR MICROWAVE OVEN
Care & Maintenance
To clean your convection microwave oven:
1. Turn the convection microwave oven “Off” and remove
the plug from the electrical outlet.
2. Let the oven cool completely before cleaning the
inside.
3. Wipe the inside of the oven with a damp cloth. You can
use a mild detergent if the oven gets very dirty. Do not
use oven cleaning sprays or harsh cleansers as they
may damage the surface of the microwave oven.
4. Wipe the outside surface of the convection microwave
oven with a damp cloth. Do not allow any water to
seep into the ventilation openings.
5. Wipe the door, window door seal and control panel with
a damp cloth frequently to remove any spills or
spatters. Do not use any abrasive cleanser as it will
damage the finish.
6. Do not allow the control panel to become wet. When
cleaning the control panel, leave the door open slightly
to prevent the oven from turning on accidentally.
7. If steam accumulates inside or around the oven door,
wipe with a dry, soft cloth. This may occur when the
microwave is used under high humidity conditions.
8. Clean the glass turntable, turntable drive plate, pizza
pan and metal rack in warm, soapy water or place in
the dishwasher.
9. Clean the bottom of the oven with a damp cloth and a
mild detergent.
10. To remove odors from your oven, place a cup of water
with the juice of a lemon and the lemon rind in a deep
microwaveable dish and microwave for 5 minutes.
After the oven has cooled, wipe with a dry, soft cloth.
Questions & Answers
1. Will the microwave oven be damaged if it operates
empty?
Never operate the oven empty or without the
glass turntable when using the microwave mode.
When using the pre-heat and/or the convection fan
setting, then you can operate it empty.
2. Does microwave energy pass through the viewing
screen of the door?
No. the screen bounces the energy back into the
oven cavity. The holes allow only the light to pass
through.
3. Can my microwave oven be damaged if the food is
cooked for too long?
Like any other cooking appliance, it is possible to
overcook food to the point that the food creates
smoke and possibly even fire and damage the
inside of the oven. It is always best to be near the
oven when you are cooking.
If the food that you are cooking catches fire, turn the
oven “Off” and remove the plug from the electrical
outlet. DO NOT OPEN THE DOOR.
4. Why do some baked foods have a dry, brown spot?
A hard, dry spot indicates overcooking. Shorten the
cooking time.
5. Why do eggs sometimes pop?
When baking, frying or poaching eggs, the yolk may
pop due to steam buildup inside the yolk. To prevent
this, pierce the yolk before cooking.
Caution: Never microwave eggs in the shell.
6. Why is standing time recommended after microwave
cooking time is over?
Standing time allows foods to continue cooking
evenly for a few minutes after the actual microwave
oven cooking cycle ends. The amount of standing
time depends on the density of the foods. Follow
the recipe suggestions.
7. Why is additional time required for cooking food that
was stored in the refrigerator?
As in convention cooking, the initial temperature of
the food affects the total cooking time.
Troubleshooting
1. Oven does not start.
a) Is the power cord plugged in?
b) Check fuse or circuit breaker in your home.
c) Is the door closed?
d) Is the cooking time set?
e) Press the “Start” button.
2. Arcing or sparking.
a) Are you using approved cookware?
b) Is the oven empty?
3. Incorrect time of day.
a) Have you tried to reset the time of day?
4. Unevenly cooked foods.
a) Are you using approved cookware?
b) Is the glass turntable in the oven?
c) Did you stir the food while it was cooking?
d) Were the foods completely defrosted?
e) Was the time/cooking power level correct?
5. Overcooked foods.
a) Was the time/cooking power level correct?
6. Undercooked foods.
a) Are you using approved cookware?
b) Were the foods completely defrosted?
c) Was the time/cooking power level correct?
d) Are the ventilation ports clear?
7. Improper defrosting.
a) Are you using approved cookware?
b) Was the time/cooking power level correct?
c) Did you turn or stir the food during the defrosting
cycle?
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