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Frequently asked questions
Q Is it possible for my cooktop to shatter?
A
This is highly unlikely. The glass is very robust and goes through a rigorous testing process
before it reaches you.
Q
Does the glass scratch easily?
A
No, the glass is very tough. However, check that your cookware does not have jagged edges and
do not use a heavy-duty or unsuitable nylon scourer.
Q
Will the surface overheat?
A
Each element is fitted with temperature limiters that prevent overheating.
Q
What is the best way to clean my cooktop?
A
See ‘Care and cleaning’.
Q
Why do the elements appear to turn off while cooking/heating?
A
In order to maintain the selected temperature, the element may cycle on and off.
Q
Do I need special cookware?
A
Flat-bottom cookware is recommended as these are more stable and energy-efficient.
Q
How can I achieve a low setting for delicate cooking and simmering?
A
You may experiment by turning the control knob below the marked low setting.
Q
Can I install my cooktop above my DishDrawer or oven?
A
Yes, you can install your cooktop above your DishDrawer or oven with a standard bench height
(see ‘Installation instructions’ for clearances below benchtop).