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Troubleshooting
Problem Possible causes What to do
Ice maker makes
unfamiliar sounds
or seems too loud.
Normal ice maker operation. Refer to refrigerator sounds (refer to
page 36).
Automatic ice
maker does not
work.
Ice maker has not been switched
on.
Switch on ice maker (refer to page 17).
Bin is in the wrong way or no bin
at all.
Place bin so scoop is on the right side.
Ice bin sits directly under ice maker on
top left side of freezer.
Water supply turned off or not
connected.
Connect water supply.
Freezer compartment not
working.
Contact Customer Care.
Water pressure too low. Check water pressure.
Water line kinked/squashed. Check water line for kinks/squashing.
Filter clogged. Water filter may need replacing.
Ice cubes have
odour/taste.
Unsealed packages may be
transmitting odour/taste.
Old cubes need to be discarded.
Ensure food packaging is sealed.
Interior of freezer needs cleaning. Ice storage bin needs to be emptied
and washed.
Clean refrigerator (refer to pages 33 – 35).
Poor taste from incoming water. Filter may need changing.
A filter may need to be installed.
Slow ice cube
freezing.
Door may have been left ajar. Close door.
Freezer compartment too warm. Turn temperature to a colder setting
(refer to page 23).
Warm spot on
central door seal.
You may feel a warm spot at times
on the central seal between the
two refrigerator doors.
This is perfectly normal and is part of
the normal refrigerator operation.
Wet ice/ice
clumping.
Low water pressure. Check water pressure.
Filter blocked. Replace filter (refer to pages 28 – 29).
Long freezer door openings
High ambient temperature
Ice bin left out of freezer
compartment a length of time
Ice will stick together over time.
Gently tap ice with scoop to unstick
or, if large clumps occur, empty ice bin
and make new ice.