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BEFORE YOU CALL
Before calling for service, review this list. It may save you time and expense. This list includes common occurrences
that are not the result of defective workmanship or materials in this refrigerator.
TROUBLESHOOTING GUIDE
Refrigerator does not
run.
Refrigerator runs too
much or too long.
Interior refrigerator
temperature is too
cold.
Interior refrigerator
temperature is too
warm.
“LO” is displayed on
control.
“E7”, “E8”, “E9” is
displayed on control.
“Sb” is displayed on
control.
* Refrigerator is plugged into a
circuit that has a ground fault
interrupt.
* Temperature control set to “OFF”.
* Refrigerator may not be plugged
in, or plug may be loose.
* House fuse blown or tripped
circuit breaker.
* Power outage.
* Room or outside weather is hot.
* Refrigerator has recently been
disconnected for a period of time.
* Large amount of warm or hot
food have been stored recently.
* Door is opened too frequently or
kept open too long.
* Door may be slightly open.
* Temperature control is set too low.
* Refrigerator gaskets are dirty,
worn, cracked or poorly fi tted.
* Temperature control is set too low.
* Temperature control is set too
warm.
* Door is opened too frequently or
kept open too long.
* Door may be slightly open.
* Large amount of warm or hot food
have been stored recently.
* Refrigerator has recently been
disconnected for a period of time.
* Control has been locked.
* The control has registered an error
code.
* The control is in Sabbath Mode.
* Use another circuit. If you are unsure about the outlet, have it
checked by a certifi ed technician.
* See “SETTING THE TEMPERATURE CONTROL” section.
* Ensure plug is tightly pushed into outlet.
* Check/replace fuse with a 15 amp time delay fuse. Reset circuit
breaker.
* Check house lights. Call local Electric Company.
* It’s normal for the Refrigerator to work harder under these
conditions.
* It takes 24 hours for the Refrigerator to cool down completely.
* Warm food will cause the Refrigerator to run more until the
desired temperature is reached.
* Warm air entering the Refrigerator causes it to run more. Open
the door less often.
* See “DOOR PROBLEMS”.
* Set control to a warmer setting. Allow several hours for the
temperature to stabilize.
* Clean Refrigerator gaskets (See Care and Cleaning Chart)
Worn, cracked or poorly fi tting gaskets should be replaced.
* Set control to a warmer setting. Allow several hours for the
temperature to stabilize.
* Set control to a colder setting. Allow several hours for the
temperature to stabilize.
* Warm air entering the refrigerator causes it to run more. Open
the door less often.
* See “DOOR PROBLEMS”.
* Wait until the refrigerator has had a chance to reach its selected
temperature.
* Refrigerator requires 24 hours to cool down completely.
* Press the CONTROL LOCK key for three seconds to unlock.
* For toll-free telephone support in the U.S. and Canada:
1-800-374-4432
* Pressing the CONTROL LOCK and TEMP MODE keys to exit
Sabbath Mode.
Problem Cause Correction
Refrigerator Operation