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Avoid Service Checklist (continued)
Sliding or scraping of metal utensils on cooktop surface. Do not slide metal utensils on
cooktop surface. Use a mildly abrasive cleanser to remove marks.
Boilovers have cooked onto surface. Use razor blade scraper to remove soil. See
Ceramic-Glass Cooktop section in this Owner's Guide.
Cleaning materials not recommended for ceramic-glass cooktop have been used. Use
recommended cleaners and cleaning method. See Ceramic-Glass Cooktop section
in this Owner's Guide.
Mineral deposits from water and food. Wet surface with water and sprinkle on a cooktop
cleaning creme. Scrub with a clean damp paper towel until the stain disappears. Wipe
remaining paste away, then apply a small amount of cooktop cleaning creme and polish
with a clean paper towel. Use cookware with clean, dry bottoms. See Ceramic-Glass
Cooktop section in this Owner's Guide.
Foods with acids, such as tomatoes, if allowed to stand in/on bowls will cause
corrosion. Remove and wash drip bowls as soon as possible after a spillover.
Normal environment. Houses along sea coast are exposed to salt air. Protect bowls
as much as possible from direct exposure to salt air.
Bottom surface of cookware extends beyond surface elements and touches cooktop
surface. This can cause high enough temperatures to discolor the drip bowls. DO NOT
use cookware of this type. Pan sizes should be matched to the size of the element.
Replacement drip bowls may be purchased from your dealer.
Surface elements not seated properly in terminal. Turn control to OFF. Be sure surface
element is COOL. Lift out surface element. Position element properly, following
instructions under General Cleaning.
Incorrect control is on. Be sure to use the correct control for the element to be used.
Metal marks on ceramic glass cooktop
surface.
Brown streaks and specks on ceramic
glass cooktop surface.
Areas of discoloration on ceramic
glass cooktop surface.
Drip bowls are pitting or rusting.
Drip bowls turning color or distorted
out of shape.
OCCURRENCE POSSIBLE CAUSE / SOLUTION