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Avoid Service Checklist
Before calling for service, review this list. It may save you both time and
expense. This list includes common occurrences that are not the result of
defective workmanship or materials in this appliance.
OCCURRENCE SOLUTION
Freezer does not run
• Check to ensure that freezer is not plugged into a circuit that has
ground fault interrupt. If you are unsure about the outlet, have it
checked by a certified technician.
• Temperature control is in the OFF position. See Setting the
Temperature Control section.
• Freezer may not be plugged in or plug m ay be loose. Be sure plug is
tightly pushed into el ectric al ou tlet.
• House fuse has blown or circuit breaker has tripped. Check / reset
circ uit bre aker or replace fuse with 15 amp tim e delay fuse.
• Power outage. Check hous e lights . Call l ocal electric company.
Freezer runs too much or too long
• Room or outs ide weath er is too hot. It is nor m al for th e free zer to work
harder under these conditions .
• Freezer has recently been disconnected for a period of time. Freezer
requires 4 hours to cool down completely.
• Large amounts of warm water or hot food have been stored recently.
Warm food will cause the freezer to run more until the desired
temperature is reached.
• Door is kept open too long or too frequently. Warm air enters the
freezer every time the do or is opened. Op en the do or less often.
• Freezer door may be slightly open. See OCCURRENCE “Door
Problems”
• Tem perat ure control is s et too cold . Turn the control knob to a warm er
setting. Allow several hours for the temperature to stabilize.
• Freezer gasket is dirty, worn, cracked, or poorly fitted. Clean or
change ga sket. Le aks in th e d oor seal wi ll c ause freezer t o run longer
in order to ma intain des i red tem perature.
Temperature inside freezer are too
cold
• Temperature control is set too cold. Turn the control to a warmer
setting. Allow several hours for the temperature to stabilize.
Temperature inside freezer are too
warm
• Temperature control is set too warm. Turn the control to a colder
setting. Allow several hours for the temperature to stabilize.
• Door is kept open too long or too frequently. Warm air enters the
freezer every time the do or is opened. Op en the do or less often.
• Freezer door may be slightly open. See OCCURRENCE “Door
Problems”
• Large amounts of warm water or hot food have been stored recently.
Wait until the freezer has had a chance to reach its selected
temperature.
• Freezer has recently been disconnected for a period of time. Freezer
requires 4 hours to cool down completely.
Temperature of external freezer
surface is warm
• The exterior freezer walls can be as much as 30°F warmer than room
temperature. This is normal while the compressor works to transfer
heat from inside the freezer cabinet.