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• Make sure rinse aid dispenser is filled.
• Check to see that proper amount of detergent is being
used for cycle selected. (See Detergent Usage Guide.)
• Home water pressure may be too low—it should be
20 to 120 pounds per square inch (psi).
Dishware Chipped
• Load with care and do not overload. (See Preparing
and Loading Dishes.)
• Place delicate items in top rack.
• Place glasses securely against pins and not over pins.
• Load items so they are secure and don’t jar loose
when moving racks in and out. Move racks in and out
slowly.
• Make sure tall glasses and stemware will clear top of
tub when rack is pushed in.
• Fine antique china and crystal should be hand-
washed.
Before calling for service, review this list.
It may save you both time and expense.
This list includes common experiences
that are not the result of defective
workmanship or material in your
dishwasher.
Food Soils Left on Dishes
• Choose another cycle for longer washing time.
• Check rack loading section for proper loading—avoid
nesting items.
• Home water pressure may be too low—should be 20 to
120 pounds per square inch (psi).
• Check incoming water temperature. It should be close
to 120°F (49°C). (See Factors Affecting Performance.)
• Check water hardness. For extremely hard water, it
may be necessary to install a water softener. (See
Detergent Chart.)
• Use fresh detergent.
• Make sure items are not blocking the spray arms,
preventing them from rotating.
Dishes not Dry
• Deselect air dry option.
• Make sure the rinse aid dispenser is filled.
• Increase the discharge setting of rinse aid. (See Rinse
Aid.)
• Check the incoming water temperature. Be sure it is
close to least 120°F (49°C).
• Check for proper loading—avoid nesting items.
• Plastic items may need to be towel dried.
• Cups with a concave bottom will collect water. Load
them at the far left and right of the upper rack so they
will be held in a tipped position.
Glassware/Flatware Spotted or
Cloudy
• Check water hardness and adjust amount of detergent.
For extremely hard water, it may be necessary to
install a water softener. (See Detergent Usage Guide.)
• Water temperature may be low. Avoid extremely low
or high temperatures. (See Factors Affecting
Performance.)
• Avoid overloading and improper loading. (See
Preparing and Loading Dishes.)
• Use fresh detergent. Old detergent is ineffective.
SOLUTIONS TO COMMON DISHWASHING PROBLEMS
Dishware Stained or Discolored
• Iron deposits in water can cause a yellow or brown film.
A special filter installed in the water supply line will
correct this problem. (See Removing Spots and Film.)
• Aluminum utensils can leave gray/black marks when they
rub against other items. Load properly.
• Certain high acid foods can cause discoloration of
stainless steel and plastics if allowed to sit for a long
period. Use the Rinse Only cycle or rinse by hand if not
operating dishwasher at once.
• Mixing stainless steel and silver utensils in silverware
basket can cause pitting of the stainless steel blades.
Avoid mixing stainless steel and silver.
Etching
• Using too much detergent especially in soft or softened
water causes permanent surface damage that appears
like a film.
• Adjust the amount of detergent based on the water
hardness. (Check Detergent Chart.)
• Use the Normal cycle for glassware.
• Use no heat dry option.
Water in Bottom of Tub
• Water left in the tub bottom after the cycle is complete is
not normal. If water remains in the bottom of the tub,
the dishwasher may not be draining properly. (See
Dishwasher Does Not Drain Properly.)