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BEFORE YOU CALL
Oven smokes excessively when
broiling.
Incorrect setting. Follow broiling instructions in Setting Oven Controls section.
Meat too close to the broil element. Reposition broil rack to provide proper clearance
between the meat and broil element. Remove excess fat from meat. Cut remaining
fatty edges to prevent curling, but do not cut into lean.
Grease build up on oven surfaces. Regular cleaning is necessary when broiling
frequently. Grease or food splatters will cause excessive smoking.
Oven control panel beeps and
displays any F or E code error.
Oven control has detected a fault or error condition. Press Clear off key to clear the
error code. Try Bake or Broil function. If the F or E code error repeats, turn OFF power
to appliance, wait 5 minutes and then repower appliance. Set clock with correct time of
day. Try Bake or Broil function again. If fault recurs, press Clear off to clear and call 1-
800-4-MY-HOME® for assistance.
Soil not completely removed after
Self Clean.
Self Clean was interrupted. Review instructions in Self Clean section.
Excessive spills on oven bottom. Clean before starting Self Clean.
Failure to clean soil from the oven frame, the door liner outside the oven door gasket
and the small area at the front center of the oven bottom. These areas are not in the
self-cleaning area, but get hot enough to burn on residue. Clean these areas before
starting the self-cleaning cycle. Burned-on residue can be cleaned with a stiff nylon
brush and water or a nylon scrubber. Be careful not to damage the oven gasket.
Convection fan does not rotate. Oven door is open. Convection fan will turn off if oven door is opened when Convection
is active. Close oven door.
Oven racks discolored or do not
slide easily.
Oven racks left in oven cavity during Self Clean. Always remove oven racks from oven
cavity before starting a self-clean cycle. Clean by using a mild abrasive cleaner
following manufacturer's instructions. Rinse with clean water, dry, and replace in oven.
Self Clean does not work. Oven control not set properly. Review instructions in Self Clean section.