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BEFORE YOU CALL - Solutions to Common Problems
For best cooking results, heat the oven before baking cookies, breads, cakes, pies or pastries, etc. There is no need to
preheat the oven for roasting meat or baking casseroles.
The cooking times and temperatures needed to bake a product may vary slightly from your previously owned appliance.
Baking Problems and Solutions Chart
PROBLEMS
CAUSES CORRECTIONS
Cookies and
biscuits burn on
the bottom.
• Cookies and biscuits put into
the oven before the preheating
time is completed.
• Oven rack overcrowded.
• Dark pan absorbs heat too fast.
• Allow oven to preheat to the selected temperature
before placing food in oven.
• Choose pan sizes that will permit 2” to 4” of air
space on all sides when placed in the oven.
• Use a medium-weight aluminum baking sheet.
Cakes too dark on
top or bottom.
• Cakes put into the oven before
preheating time is completed.
• Rack position too high or low.
• Oven too hot.
• Allow oven to preheat to the selected temperature
before placing food in the oven.
• Use proper rack position for baking needs.
• Set oven temperature 25°F/12°C lower than
recommended.
Cakes not done in
the center.
• Oven too hot.
• Incorrect pan size.
• Pan not centered in oven.
• Set oven temperature 25°F/12°C lower than
recommended.
• Use pan size suggested in recipe.
• Use proper rack position and place pan so there is
2” to 4” of space on all sides of pan.
• Range not level.
• Pan too close to oven wall or
rack overcrowded.
• Pan warped.
• Place a marked glass measuring cup lled with
water on the center of the oven rack. If the water
level is uneven, refer to the installation instructions
for leveling the range.
• Be sure to allow 2” to 4” of clearance on all sides of
each pan in the oven.
• Do not use pans that are dented or warped.
Foods not done
when cooking time
is up.
• Oven too cool.
• Oven overcrowded.
• Oven door opened too
frequently.
• Set oven temperature 25°F/12°C higher than
suggested and bake for the recommended time.
• Be sure to remove all pans from the oven except
the ones to be used for baking.
• Open oven door only after shortest recommended
baking time.