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Food has been for a long time on the
oven after cooking time was over
There is humidity on the food and internal wall of the oven
Do not leave food in oven for more than
15 minutes after cooking time.
Cook very slowly / Cook very fast
Cooking time and temperature used
were wrong
Check for recommended temperature
and times on the table of times &
temperatures.
Check is you are running out of gas.
Place it correctly.
Burner does not light properly
Burner is not placed correctly on top of
burner base
What to do when you smell gas?
1. Do not turn on any type of switch
in the house or on the oven.
2. Do not light matches, lighters or
any other object that generates
combustion.
3. Turn all the knobs on the OFF
position.
4. Close and disconnect the gas
valve from you device.
5. Open doors and window to get air
circulating in the room.
6. Open and re-connect the gas
connection.
If the smell persists, close or
disconnect the valve and call the
authorized costumer service.
Troubleshooting
Customer service
Before contacting the authorized service center in case of problems while
using your range, check if the cause is related one of the failures mentioned
below, that can be easily repaired without the presence of a technician.
Burner does not light on
Correct knob has not been selected.
Breaker of the house is disconnected
or there is not electric power.
Gas tap is closed.
Flame is yellow /red.
Check the correct knob and follow
instructions on "how to use" the gas
range.
Turn the breaker on or call a qualified
person.
Open gas tap.
Check if there is enough gas in the
cylinder or if the burner is dirty or humid.
Door is foggy
There is humidity on the glass This is normal depending of the weather
conditions. Light the oven and wait for
some minutes.
Oven light does not turn on ( only some models)
Lamp is broken or there is not lamp.
There is not electric power
Replace lamp
Check if the power cord is plug, and if
there is electricity on the outlet. Check
if the breaker is OK.
Fumes from the oven
Oven dirty of grease or sauce Clean the oven after each use, follow
cleaning instructions.
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