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Troubleshooting
Before You Call For Service…
Troubleshooting Tips
Save time and money! Review this list first and
you may not need to call for service.
Floor of the oven is warm,
even when the oven has not
been used?
The cooktop light is located below the oven
floor. When the light is on, the heat it
produces may make the oven floor get warm.
This is normal.
“LOCKED” appears in the
display?
The control has been locked. Press and hold
CLEAR/OFF for about 3 seconds to unlock
the control.
Oven will not start?
A fuse in your home may be blown or the
circuit breaker tripped. Replace fuse or reset
circuit breaker.
Power surge. Unplug the microwave oven,
then plug it back in.
Plug not fully inserted into wall outlet. Make
sure the 3-prong plug on the oven is fully
inserted into wall outlet.
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