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BEFORE YOU CALL (CONTINUED)
PROBLEM CAUSE CORRECTION
TEMPERATURES ARE TOO WARM
Freezer/Refrigerator
temperature is too warm.
• Doors are opened too
frequently or too long.
• Door is slightly open.
• Condenser is dirty.
• Warm air enters the refrigerator whenever the door is
opened. Open the door less often.
• See PROBLEM section OPENING/CLOSING OF
DOORS/DRAWERS.
• Clean condenser. See
Care & Cleaning Chart
in Care
and Cleaning section
.
Freezer temperature is too
warm. Refrigerator
temperature is satisfactory.
• Freezer control is set too
warm.
• Set freezer control to a colder setting. Allow 24 hours
for temperature to stabilize.
Refrigerator temperature is
too warm. Freezer
temperature is satisfactory.
• Refrigerator control is set too
warm.
• Set refrigerator control to a colder setting. Allow 24
hours for temperature to stabilize.
Temperature in the Meat
Keeper is too warm (some
models).
• Meat Keeper Temperature
Control is set too warm.
• Adjust Meat Keeper Temperature Control to a colder
setting.
WATER/MOISTURE/FROST INSIDE REFRIGERATOR
Moisture collects on inside
of refrigerator walls.
• Weather is hot and humid.
• Door is slightly open.
• Door is opened too often or too
long.
• Open containers.
• The rate of frost buildup and internal sweating
increases.
• See PROBLEM section OPENING/CLOSING OF
DOORS/DRAWERS.
• Open door less often.
• Keep containers covered.
Water collects on bottom
side of drawer cover.
• Vegetables contain and give
off moisture.
• It is not unusual to have moisture on the bottom side of
the cover.
• Move humidity control (some models) to lower setting.
Water collects in bottom of
drawer.
• Washed vegetables and fruit
drain while in the drawer.
• Dry items before putting them in the drawer. Water
collecting in bottom of drawer is normal.
WATER/MOISTURE/FROST OUTSIDE REFRIGERATOR
Moisture collects on
outside of refrigerator or
between doors.
• Weather is humid.
• Door is slightly open, causing
cold air from inside refrigerator
to meet warm air from outside.
• This is normal in humid weather. When humidity is
lower, the moisture should disappear.
• See PROBLEM section OPENING/CLOSING OF
DOORS/DRAWERS.
AUTOMATIC ICE MAKER
Ice maker is not making
any ice.
• Ice maker wire signal arm is in
the “up” or OFF position.
• Household water line valve is
not open.
• Freezer is not cold enough.
• Saddle valve on cold water
pipe is clogged or restricted by
foreign material.
• Check to see if the water
dispenser is dispensing water.
• Move wire signal arm to the “down” or ON position.
• Turn on household water line valve.
• See PROBLEM section TEMPERATURES ARE TOO
WARM.
• Turn off household water line valve. Remove valve.
Ensure that valve is not a self-piercing saddle valve.
Clean valve. Replace valve if necessary.
• If not, the ice & water filter cartridge is clogged or
restricted by foreign material, and must be replaced.