Filter
Top Products
23
Ice Maker/Ice and Water Dispenser
Fault Possible cause Remedial action
No water can be drawn but ice is
discharged.
Devices defect. Call Customer Service.
The Ice Maker doesn’t work. Ice Maker is not connected to the power
supply.
Call Customer Service.
Ice Maker does not contain any fresh
water.
Ensure that the water is properly connected.
Temperature in the Freezer
Compartment is too warm.
Set temperature slightly colder in the Freezer
Compartment.
No water or ice is available at the
Dispenser.
The Ice and Water Dispenser Control
Panel is locked (childproof lock).
Unlock the Ice and Water Dispenser Control
Panel.
Water Tank fills up. When used for the first time, it takes about
2 minutes for the Water Tank fill up.
Appliance and Ice Maker were switched
On only recently.
Approximately 24 hours are needed until ice
production starts.
A lot of ice has been taken. Approximately 24 hours are needed until the
Ice Cube Container is filled.
Low water pressure. Connect the appliance to the stipulated water
pressure only (see chapter "Connecting
Appliance", section "Water Connection").
The Filter Cartridge is blocked or needs
to be replaced.
Exchange the Filter Cartridge.
The Ice Maker does not make
enough ice or the ice is
deformed.
The appliance or Ice Maker has only just
been switched On.
Approximately 24 hours are needed until ice
production starts.
A lot of ice has been taken. Approximately 24 hours are needed until
the Ice Cube Container is filled again.
Low water pressure. Connect the appliance to the stipulated water
pressure only (see chapter “Connecting
Appliance”, section “Water Connection”).
The Filter Cartridge is blocked or needs
to be replaced.
Exchange the Filter Cartridge.
Temperature in the Freezer
Compartment is too warm.
Set temperature slightly colder in the Freezer
Compartment.
The Ice Maker does not make any
ice.
The Ice Maker is switched Off. Switch the Ice Maker On at the control panel.
The appliance is not supplied with water. Contact the installer or the Water Supply
company.
Water Supply has kinks. Turn Off the Water Supply at the Shut Off Tap.
Smoothen out the kinks, exchange where
necessary.
Low Water Pressure. Connect the appliance to the stipulated water
pressure only (see chapter “Connecting
Appliance”, section “Water Connection”).
Temperature in the freezer space is too
warm.
Check Freezer Compartment temperature and,
if required, set slightly colder.
Ice Cube Container is not properly
inserted.
Check the position, re-insert where necessary.
Incorrect Shut Off Tap installed. Incorrect Shut Off Taps can cause low water
pressure and damage to the appliance.