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Before Calling for Service
Before you call Customer Service:
Please check whether you can troubleshoot yourself based on the following information.
Customer Service will charge you for advice – even if the appliance is still under guarantee!
Appliance
Fault Possible cause Remedial action
Appliance has no refrigeration
capacity.
The light does not work.
The display does not illuminate.
Appliance has been switched Off. Press the POWER Button ÿ.
Power failure. Check whether the power is on.
The fuse has been switched Off. Check the fuse.
The Power Plug has not been inserted
properly.
Check whether the Power Plug is secure.
The refrigeration unit is switching
On more frequently and for
longer.
Appliance opened frequently. Do not open the appliance unnecessarily.
The Ventilation Openings have been
covered.
Remove obstacles.
Large quantities of fresh food are placed
in the freezer.
Switch Super Freezing On.
The light (LED) does not work. The LED lamp is defective. Call Customer Service.
Light switch is jammed. Check whether it can be moved.
Display indicates “E..”. Electronics have detected a fault. Call Customer Service.
Display indicates
“LOWPOWER”.
The line voltage falls below
the permitted limiting value.
When the line voltage reaches the stipulated
value again, the warning message goes out.
If the warning message lasts for longer, inform
the energy supply company.
Display indicates
“HIGHVOLT”.
The line voltage exceeds the permitted
limiting value.
When the line voltage reaches the stipulated
value again, the warning message goes out.
If the warning message lasts for longer, inform
the energy supply company.