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Troubleshooting Tips
Save time and money! Review the chart below first
and you may not need to call for service.
Before you call for service…
Problem Possible Causes What To Do
Refrigerator does not Control in OFF position. • Move the control to a
operate temperature setting.
Refrigerator is • Push the plug completely
unplugged. into the outlet.
The fuse is blown/circuit • Replace fuse or reset
breaker is tripped. the breaker.
Red defrost button was • See IMPORTANT: text in
pushed accidently (on push Defrosting under Care and
button models). Cleaning.
Vibration or rattling Front leveling legs • See Leveling Legs.
(slight vibration (on some models)
is normal) need adjusting.
Refrigerator is on • Use shims to level the
an uneven surface. refrigerator.
Motor operates for Normal when refrigerator • Wait 24 hours for the
long periods or cycles is first plugged in. refrigerator to completely
cool down.
Often occurs when • This is normal.
large
amounts of food
are placed in refrigerator.
Door left open. • Check to see if package is
holding door open.
Hot weather or frequent • This is normal.
door openings.
Temperature control • See About the control.
set at the coldest setting.
Not enough clearance • See Clearances in Preparing
from the wall. to install the refrigerator.
Door will not open Refrigerator is locked • Unlock the door with
(lock is available the key. If the key has
on some models). been lost, a replacement
key can be ordered by
visiting our Website
ge.com,
or calling GE Parts and
Accessories, 800.626.2002.
Order part WR05X10006.
Safety InstructionsOperating InstructionsTroubleshooting TipsConsumer Support Installation Instructions
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