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PROBLEM POSSIBLE CAUSE
OVEN WILL NOT • A fuse in your home may be blown or the circuit breaker tripped. Replace fuse or
COME ON reset circuit breaker.
• Unplug your microwave/convection oven, then plug it back in.
• Make sure 3-prong plug on oven is fully inserted into wall receptacle.
CONTROL PANEL • Door not securely closed.
LIGHTED, YET OVEN
• START pad must be touched after entering cooking selection.
WILL NOT START
• Another selection entered already in oven and CLEAR/OFF pad not touched
to cancel it.
• Make sure you have entered cooking time or temperature after touching one of the
cooking pads.
• CLEAR/OFF pad was touched accidentally. Reset cooking program and touch
START pad.
• Temperature probe not inserted properly or not being used during Combination
Roast or Temp Cook/Hold.
• Make sure you have entered a desired finished food temperature or oven temperature
after setting temperature cooking programs.
• Make sure you have entered a code number after touching Sensor COOK.
“PRObE” APPEARS • Temperature probe is missing or not plugged in securely when using cooking
ON DISPLAY functions that measure food temperature.
• Temperature probe is inserted for a program that does not use the probe.
“Error” APPEARS • During Cook, Reheat, Beverage or Popcorn program, the door was opened before
ON DISPLAY steam could be detected, or steam was not detected in maximum time.
“HOT” APPEARS • This is normal when the temperature inside the oven is greater than 200 degrees and
ON DISPLAY the door is opened.
• One of the sensor cooking pads was touched when the temperature inside the oven
was greater than 200 degrees. These features will not operate when the oven is hot.
FLOOR OF THE • The cooktop lamp is located directly below the oven floor. When the lamp is on,
OVEN IS WARM, the heat it produces makes the oven floor get warm. This is normal.
EVEN WHEN THE
OVEN HAS NOT
BEEN USED
34
QUESTIONS?
USE THIS PROBLEM SOLVER
If you need more help...call, toll free: GE Answer Center
®
/ 800.626.2000 / consumer information service
All these things are normal with your microwave oven:
• Steam or vapor escaping from around the door.
• Light reflection around door or outer case.
• Dimming oven light and change in blower sound
may occur while operating at power levels other
than high.
• Dull thumping sound while oven is operating.
• Some TV-Radio interference might be noticed while
using your microwave oven. It’s similar to the
interference caused by other small appliances and
does not indicate a problem with your oven.