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Consumer Support Troubleshooting Tips Care and Cleaning Operating Instructions Safety Instructions
Troubleshooting Tips
Before You Call For Service …
Problem Possible Causes What To Do
Clock and timer do
Plug on range is not completely • Make sure electrical plug is plugged into a live, properly
not work
inserted in the electrical outlet. grounded outlet.
A fuse in your home may • Replace the fuse or reset the circuit breaker.
be blown or the circuit
breaker tripped.
Oven controls improperly set. • See the
Using the clock and timer
section.
Oven light does
Light bulb is loose or defective. • Tighten or replace the bulb.
not work
Switch operating light • Call for service.
is broken.
Food does not
Door not open to the broil stop • See the
Using the oven
section.
broil properly
position as recommended.
Oven controls improperly set. • Make sure you press the
BROIL HI/LO
pad.
Improper shelf position • See the
Broiling Guide.
being used.
Cookware not suited • Use the broiling pan and grid that came with your range.
for broiling.
Aluminum foil used on the • See the
Using the oven
section.
the broiling pan and grid has
not been fitted properly and
slit as recommended.
In some areas the power • Preheat the broil element for 10 minutes.
(voltage) may be low.
• Broil for the longest period of time recommended in
the
Broiling Guide.
Oven temperature too
Oven thermostat • See the
Adjust the oven thermostat—Do it yourself!
hot or too cold
needs adjustment. section.
Oven will not work
A fuse in your home may be • Replace the fuse or reset the circuit breaker.
blown or the circuit
breaker tripped.
Oven controls improperly set. • See the Using the oven section.
Storage drawer
Rear drawer support is • Reposition the drawer. See the
Storage Drawer
is crooked
on top of the guide rail.
Removal
instructions in the
Care and cleaning of your
range
section.
Storage drawer
Power cord may be • Reposition the drawer and power cord. See the
won’t close
obstructing drawer
Storage Drawer Removal
instructions in the
Care and
in the lower back
cleaning of your range
section.
of the range.
Rear drawer support is • Reposition the drawer. See the
Storage Drawer
on top of the guide rail.
Removal
instructions in the
Care and cleaning of your
range
section.