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Consumer Support
Troubleshooting Tips Operating Instructions Safety InstructionsInstallation Instructions
Before you call for service…
Troubleshooting Tips
Save time and money! Review the charts on the following
pages first and you may not need to call for service.
Problem Possible Causes What To Do
Refrigerator does not Refrigerator in defrost cycle. • Wait about 30 minutes for defrost cycle to end.
operate
Temperature control dial • Move the temperature control dial to a temperature
in 0 position. setting.
Refrigerator is unplugged. • Push the plug completely into the outlet.
The fuse is blown/circuit • Replace fuse or reset the breaker.
breaker is tripped.
Vibration or rattling Roller screws or leveling legs • See Rollers and Leveling Legs.
(slight vibration need adjusting.
is normal)
Motor operates for Normal when refrigerator • Wait 24 hours for the refrigerator to completely
long periods or cycles is first plugged in. cool down.
on and off frequently.
Often occurs when large • This is normal.
(Modern refrigerators
amounts of food are
with more storage
placed in refrigerator.
space and a larger
Door left open. • Check to see if package is holding door open.
freezer require more
Hot weather or frequent • This is normal.
operating time. They
door openings.
start and stop often
Temperature control dial • See About the temperature control dial.
to maintain even
set at the coldest setting.
temperatures.)
Grille and condenser • See Care and cleaning.
need cleaning.
Fresh food or freezer Temperature control dial • See About the temperature control dial.
compartment too warm not set cold enough.
Warm weather or frequent • Set the temperature control dial one step colder.
door openings. See About the temperature control dial.
Door left open. • Check to see if package is holding door open.
Package blocking air duct in •Check to see if package is blocking air duct in freezer
freezer compartment. compartment.
Frost or ice crystals Door left open. • Check to see if package is holding door open.
on frozen food
Too frequent or too long
(frost within package
door openings.
is normal)