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Consumer Support
Troubleshooting Tips
Operating Instructions
Safety Instructions
Installation
Instructions
Before you call for service…
Troubleshooting Tips
Problem Possible Causes What To Do
No ice cube Supply line or shutoff valve • Call a plumber.
production is clogged.
(on some models)
Water filter clogged. • Replace filter cartridge or remove filter and install plug.
Filter cartridge not • Remove and reinstall filter cartridge, being certain that
properly installed. it locks into place. The blade on the end of the cartridge
should be positioned vertically.
Handle is loose / Handle needs adjusting. • See Attach the Fresh Food Door Handle and Attach the
handle has a gap Freezer Door Handle sections for detailed instructions.
Refrigerator beeping This is the door alarm. • Close door.
Control setting is On some models, the light bulbs • If the control settings do not light up, check to see if
not lit at the top of the refrigerator the light bulbs are burned out, and replace if necessary.
compartment light up the
temperature control settings.
Refrigerator doors are Doors need realigning. • See Align Double Doors section located under
not even (on Double Replacing the Door (Double Door Refrigerator Models
Door models only) only).
Baskets stick or jam Baskets are too full. • To open: remove some of the products from
when opening or the basket when opened as far as possible.
closing Readjust the products left in the basket and
try to open the basket again.
• To close: readjust products in the basket or remove
any product that is above the rim of the basket and
close the basket.