Filter
Top Products
TROUBLESHOOTING
Problems Probable causes Corrective actions
The filter holder is not
mounted correctly or
has not been tightened
sufficiently.
Reconnect the filter holder
There are coffee
grounds on the edge
of the filter.
Clean around the filter and
the gasket
The brewing head
gasket is dirty.
Clean the gasket with a
damp cloth.
Coffee leaks around the
filter holder.
Leaking through paper
pod.
Tear excess paper from pod
at perforated edge.
Be sure the pod filter is
seated right side up. Read
manufacturers instructions
for correct placement.
No water in the water
tank.
Fill the water tank.
Water tank incorrectly
mounted.
Press firmly on the water
tank.
Pump is very noisy.
Coffee grounds too old
or very dry and the
pump cannot produce
pressure.
Use fresh coffee.
No water in the water
tank.
Fill the water tank.
Water tank incorrectly
mounted.
Press firmly on the water
tank.
The filter is blocked or
the coffee grounds are
too find or tamped
down too hard.
Clean the filter and the grid
on the head, and try a
coarser coffee.
Water does not run
through.
Brewing head grid is
encrusted.
Put the grid to soak in a
descaling solution.
Water runs through too
quickly.
Coffee grounds too
coarse.
Try a finer coffee.
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